*PLEASE NOTE CUSTOMS ARE CURRENTLY CLOSED*
Q: I didn’t catch your PayPal name or zelle. What is it?
A: My venmo is @skystitcheddesigns and zelle is [email protected]
Q: Can I return/ exchange my items?
A: There are no refunds or exchanges. However, you have you to 48 hours from when you received your item(s) to let me know about any problems there may be that occurred on my end. Anything after 48 hours, there are no refunds or exchanges.
Q: I just placed my order today, how long will it take to get to me?
A: I ship through USPS, so items usually come to you within 2-4 days after it’s been completed. With everything being custom and handmade, I give a time frame of 4-6 weeks. I want to be able to take my time to make sure your piece is stitched to the gods!
Next Day aka Rush Shipping is available for $50.
Q: Will I receive a tracking number?
A: Yes, I will also keep a copy of your number so I know when you received your package because I will not be responsible for your lost/ stolen mail. If you want insurance on your item(s), that’s an extra fee.